If the issue is not resolved even after doing the above steps "Formatter Board" needs to be replaced to resolve the issue. The product initializes the hard disk and continues the power-on sequence. The message INITIALIZE DISC displays on the control panel.Ĥ. As the product performs its power-on sequence, press and hold the Menu button until all three lights on the control panel are lit.ģ. Always try initializing the hard disk before replacing it.Ģ. Perform hard disk initialization only if an error code displays on the control panel indicating a disk error. Steps to perfrom "Hard disk initialization"-Ī hard disk initialization will erase and reformat the product's hard disk. Note: "Cold Reset" will reset all the network settings. The product performs a cold reset and then continues its power-on sequence. After the SELECT LANGUAGE message appears on the display, press (Up Arrow button) or (Down Arrow button) until COLD RESET is highlighted.ĥ. Continue holding down OK until all three control-panel lights flash once and then remain on. For HP P4010/4510 Series printers: Turn the product power On, and then hold down OK when the memory count begins.ģ. If the unit is not coming to "Ready Mode" after restarting the unit without LAN cable, then perfrom "Cold Reset", " Hard disk initialization" and try upgrading the firmware. If the internal page (Configuration Page) prints fine and then the issue is only while printing from network. If the unit comes to "Ready Mode", then try and print a "Configuration Page". Since your printer is configured in network, there are 2 scenario to resolve the issue.įirst we need to isolate whether the issue is with or without LAN cable connectedĭisconnect the LAN cable and restart the unit.
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